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SUPAR Leasing, Creating a New Operation Model for Catering Industry with Rent-to-Own Schemes

Release time: 2020.11.02

As a professional manufacturer specialized in the research and development of commercial kitchen oil fume purifiers for 25 years, SUPAR took the lead in introducing commercial electrostatic air purifiers to the Chinese market as early as 1998. It has always been a model in the industry. At present, tens of thousands of customers adopt our solutions to address the common grease pollution and odor complaints against restaurants. We have obtained 47 patents in China, 13 international patents in European countries, the United States, Australia, New Zealand and Japan, and 23 patents in China Taipei. We have built long-term cooperation with Shanghai Tower, CITIC Tower, PARK HYATT, IHG, McDonald’s, Hidilao Hot Pot…

Since its establishment, SUPAR has made customer service as its top priority. We have a professional technical service team in China who can respond quickly to customer needs. Based on our years of experience in the industry, we understand that regular and professional maintenance is important to keep the oil fume purifiers running at optimal efficiency. A long-time lack of routine maintenance and repair will reduce the efficiency of oil fume purifiers and lead to direct environmental pollution. This may result in complaints from residents, environmental penalties, etc., and even cause restaurants to be suspended for “rectification”. At the same time, we are exploring ways to “provide customers with easier-to-use and more valuable services”, so as to respond to increasingly fierce competition and operators’ growing investments and operating costs. We are willing to stand in the customers’ shoes to better meet their needs and resolve their pain points. In 2015, we took the lead in the Chinese market to promote the “leasing business of oil fume purifiers — SUPAR Leasing”.

SUPAR Leasing built a new business model based on rent-to-own schemes. Through oil fume purifier leasing, customers can pay a small amount of monthly fee to enjoy the onsite regular maintenance and overhaul of equipment provided by the manufacturer’s professionals, thus ensuring the normal and efficient operation of oil fume purifiers. We have provided continuous services for nearly a thousand customers for 5 years.

A new operation model for catering service — SUPAR Leasing

○ Regular maintenance and repair by professionals to ensure the efficient operation of equipment

○ No equipment repair costs and free replacement of original parts

○ Monthly equalization of expenses and payment upon satisfaction without the pressure of lump sum payment

○ Solutions provided onsite by professionals without customers’ selection and matching

△ Comparison Table of Leasing VS Buyout

 

How can we provide customers with easier-to-use and valuable services?

25 years of quality products to escort your restaurant

High-quality service team to ensure customer-oriented design

Regardless of severe operating environment and weather conditions, our front-line service team provides regular, timely and on-time maintenance services at customers’ business premises, bringing them a reassuring and safe using experience.

Scaled and standardized operating procedures

IE service system

Quality service team

GPS fleet positioning system

CRM customer management system

;

Professional cleaning equipment

△ Workshop equipment cleaning

Thanks to our sound product and service quality assurance, customers will have an excellent experience and then quickly build a loyal and long-term cooperation with SUPAR Leasing.

Our customers of leasing and after-sales businesses:
Yelixiali, Long Time Ago, Hu Xiao Chuan, Duanshi Lobster, Guanshi Chicken Wings, Liuyang Steamed Dishes

Zhoupu Hospital, Tongren Hospital, Yangzhou Hospital

Pan Asia Technical Automotive Center, Element Fresh, Raffles, Samsung Electronics, TSMC, Shanghai Tower, AstraZeneca, Shanghai Hongqiao International Airport, Nanjing Lukou International Airport…

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