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Service Support

Pre-sale Service

In addition to providing high-quality products, we also learn from the history of our best-selling products over the past 25 years that satisfactory service is indispensable. We aim to provide products and services that meet or exceed customers’ requirements for quality, reliability and value.

We know well that the purchase and delivery of a set of fume collection and purification equipment does not merely mean cost expenditure to you, whether you are an end customer or a channel agency. Rather, it would bear on the regular and orderly operation of your commercial kitchen, hence the sustainability of the entire business chain.

How to provide customers with more convenient and valuable services?

We design satisfactory and differentiated value-added products and services. We’ve been devoted to developing highly practical products ever since the very beginning, and providing more convenient and efficient solutions, to help improve the user experience of our customers, installers, maintenance and repair personnel and channel partners, and therefore maintain our competitive advantage and stand out in market competition.

Service excellence presents itself from the moment you contact us

Technical Consulting

We believe an appropriate and reasonable solution is the beginning of all cooperation matters, and meanwhile suggests to you long-term effective operation of the system.

Provision of solution

With effective communication and professional experience, we provide customers with intuitive, easy-to-use and efficient solutions.

In-sale service

After-sales service